Privacy Policy
Last updated: January 11, 2026
This U.S. Online Privacy Notice ("Notice") applies to this Veracor online interface (i.e., website or mobile application) and any Veracor U.S. affiliate or subsidiary online interface that links to this Notice (each, a "Site," and collectively, "Sites"). The term "Veracor," or "we," "us," or "our" in this Notice refers to Veracor Group LLC and its U.S. affiliates or subsidiaries that link to this Notice. This Notice describes how Sites may collect, use, and share information from or about you, and explains how information may be collected and used for advertising purposes.
Veracor provides other online interfaces not covered by this Notice. If you visit or access your accounts from one of these sites, please review the online privacy practices of that site to understand how your online information may be collected, used, and shared.
For visitors to this Site, we will use and share any information that we collect on this site from or about you in accordance with the Veracor U.S. Consumer Privacy Notice.
Additional information on our Privacy and Security practices may be found on our Sites and within Frequently Asked Questions (FAQs). Although the additional information is provided as a resource, the terms and conditions of this Notice control, and by using the Site, you agree to the terms and conditions of this Notice.
Table of Contents
Collecting and Using Information
Personal Information means personally identifiable information such as information you provide via forms, surveys, applications, or other online fields including name, postal or email addresses, telephone, fax or mobile numbers, or account numbers.
How We Use Personal Information
We may use your Personal Information for the following purposes:
Responding to Inquiries
To respond to your inquiries and fulfill your requests.
Important Notifications
To inform you about updates regarding the Site, products, or services you've applied for or are enrolled in, as well as changes to terms, conditions, and policies.
Marketing Communications
To deliver ads, offers, and marketing communications we believe may interest you.
Personalized Experience
To personalize your experience on the Site.
Applications and Eligibility
To allow you to apply for products or services and evaluate your eligibility for investment opportunities.
Identity and Security
To verify your identity and/or location for account access, conducting transactions, and fraud prevention.
Surveys and Promotions
To let you participate in surveys, contests, and other promotions. Note: These may have their own rules.
Social and Online Interactions
To verify your identity and account status through information collected from social media pages and other online interactions, which may be combined with offline data.
Business Purposes
For data analysis, audits, product/service development, Site enhancements, tracking usage trends, and evaluating promotional campaign performance.
Compliance and Risk Control
For risk control, fraud detection/prevention, legal compliance, and law enforcement purposes.
Device Features
To allow use of Site features that require device access, such as contact lists or geo-location (only when requested by you).
How Personal Information is Shared
Please see the Veracor U.S. Consumer Privacy Notice for information on how Personal Information may be shared and how you may be able to limit certain types of sharing.
Other Information We Collect Online
Other Information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, other information provided by you such as your date of birth or household income, and aggregated and de-identified data.
How We Collect and Use Other Information
We and our third-party service providers may collect and use Other Information in a variety of ways, including:
Through Your Browser or Device
Certain information is collected by most browsers and/or through your device, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version, and internet browser type and version. We use this information to ensure Sites function properly, for fraud detection and prevention, and security purposes.
Using Cookies
Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services.
You can refuse to accept these cookies and most devices and browsers offer their own privacy settings for cookies. You will need to manage your cookie settings for each device and browser you use. However, if you do not accept these cookies, you may experience some inconvenience in your use of the Site and some online products and services.
Other Technologies
Pixel tags, web beacons, and clear GIFs may be used in connection with some Site pages, downloadable mobile applications, and HTML-formatted email messages to measure the effectiveness of our communications, the success of our marketing campaigns, to compile statistics about usage and response rates, to personalize/tailor your experience, for fraud detection and prevention, for security purposes, for advertising, and to assist us in resolving questions regarding use of our Site.
Flash Objects
As part of our solutions for online authentication, we may use Flash objects (sometimes referred to as "Local Shared Objects") to help us recognize you and your device when you come back to the Site. We do not use Flash objects for any online behavioral advertising purpose. Deleting cookies does not delete Flash objects.
IP Address
Your IP Address is a number that is automatically assigned to the device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, to personalize/tailor your experience, for compliance and security purposes, for advertising, and administering the Site.
Aggregated and De-identified Data
Aggregated and De-identified Data is data that we may create or compile from various sources, including but not limited to accounts and transactions. This information, which does not identify individual account holders, may be used for our business purposes, which may include offering products or services, research, marketing or analyzing market trends, and other purposes consistent with applicable laws.
Third Party Widgets
We may allow certain widgets (e.g., social share buttons) on our Sites that enable users to easily share information on another platform, such as a social media platform. The third parties that own these widgets may have access to information about your browsing on pages of our Sites where these widgets are placed.
Advertising
Veracor advertises online (e.g., pages within our Sites and mobile apps, through managed social media presences, and on other sites and mobile apps not affiliated with Veracor) and offline (e.g., through call centers and direct marketing). In order to understand how advertising performs, we may collect certain information on our Sites and other sites and mobile apps through our advertising service providers using cookies, IP addresses, and other technologies.
Veracor uses information described in this Notice to help advertise our products and services in a variety of ways. We use such information to:
- Present tailored ads, including banner ads and splash ads that appear as you sign on or off of your online accounts
- Deliver email, postal mail, and telemarketing communications
- Analyze the effectiveness of our ads
- Determine whether you might be interested in new products or services
Relationship Based Advertising
In order to help make our advertising informative and useful, we may use information about your relationship with us (such as types of accounts, transactional information, or the state in which you are located) to help determine which advertisements or offers to present to you.
Online Behavioral Advertising
We or our advertising service providers may use certain information about your activities on our Sites, such as pages visited and search keywords entered, to help determine which of our advertisements or offers may be of interest to you. We limit access and collection of information for specific purposes by advertising service providers.
Advertising on Third Party Sites and Mobile Apps
Veracor contracts with advertising companies to advertise our products and services on sites and mobile apps not affiliated with us. We may use Aggregated and De-identified Data and information provided by you to these third-party sites and mobile apps to select which of our advertisements or offers may appeal to you, display them to you, and monitor your responses. Third-party sites and mobile apps are not subject to Veracor Privacy Notices.
Advertising Choices
You may set your choices for advertising in the following ways:
Online Behavioral Advertising
If you prefer we not use information based on online Site behavior to provide online and offline tailored content and advertising, you may opt out of online behavioral advertising. Please note that if you opt out of this advertising, you may still receive untailored advertising from Veracor.
Managed Direct Marketing
If you prefer we not deliver marketing offers in email, postal mail, or through telemarketing, you may manage your direct marketing choices online or by contacting us at [email protected].
Advertising on Third Party Sites
Veracor participates in the Digital Advertising Alliance (DAA) self-regulatory program and adheres to the DAA self-regulatory Principles for Online Behavioral Advertising. You may also opt out of receiving behavioral ads from many sites through the Network Advertising Initiative's Opt-Out Tool or other tools provided by the publishing platform.
Important Reminder
In order for online behavioral advertising opt-outs from our Sites and on other sites to work on your device, your browser must be set to accept cookies. If you delete cookies, buy a new device, access our Site or other sites from a different device, login under a different screen name, or change web browsers, you will need to opt out again.
Mobile Applications
Veracor's Mobile Applications for U.S. accounts ("Applications") allow you to access your account information and conduct transactions on your mobile device. This Notice applies to any Personal Information or Other Information that we may collect through the Applications.
Linking to Other Sites
We may provide links to third-party sites, such as service providers or partners. If you follow links to sites not affiliated or controlled by Veracor, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Sites. Veracor does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.
Security
To protect Personal Information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings, as well as oversight of our third-party service providers to ensure information remains confidential and secure.
Using Other Aggregation Websites
Other companies offer aggregation websites and services that allow you to consolidate your financial account information from different sources so that you can view all your account information at one online location. To do this, an aggregation provider may request access to Personal Information, such as financial information, usernames, and passwords. You should use caution and ensure that the aggregator company has appropriate policies and practices to protect the privacy and security of any information you provide or to which they are gaining access.
We are not responsible for the use or disclosure of any Personal Information accessed by any company or person to whom you provide your Site username and password. If you provide your Site username, password, or other information about your accounts with us to an aggregation website, we will consider that you have authorized all transactions or actions initiated by an aggregation website using access information you provide, whether or not you were aware of a specific transaction or action.
Making Sure Information is Accurate
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate, or not current, please contact us at [email protected] or use the Contact Us option on our Site.
Protecting Children's Privacy Online
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA).
Protecting Individual Health Information
To the extent that we receive, maintain, or process an individual's protected health information, Veracor may disclose that information as authorized by and in accordance with applicable federal and/or state law.
Updates to this Privacy Notice
This U.S. Online Privacy Notice is subject to change. Please review it periodically. If we make changes to the U.S. Online Privacy Notice, we will revise the "Last Updated" date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].
Social Media Sites
Veracor provides experiences on social media platforms including, but not limited to, Facebook, Twitter, YouTube, and LinkedIn that enable online sharing and collaboration among users who have registered to use them. Any content you post on official Veracor-managed social media pages, such as pictures, information, opinions, or any Personal Information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms. When visiting any official Veracor social media pages, you are also subject to Veracor's Privacy Notices and Social Media User Terms.