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Use in the United Kingdom (UK)
Where this communication constitutes a financial promotion it is issued and approved for distribution in the UK by Veracor International only to, and directed at, (a) persons who have professional experience in matters relating to investments falling within Article 19(1) of the Financial Services and Markets Act 2000 (Financial Promotion) Order 2005 (the “Order”) or (b) high net worth entities, and other persons to whom it may otherwise lawfully be communicated, falling within Article 49(1) of the Order (all such persons together being referred to as “relevant persons”). This communication must not be acted on or relied on by persons who are not relevant persons. Any investment or investment activity to which this communication relates is only available to relevant persons and will be engaged in only with relevant persons. The UK compensation scheme and rules for the protection of private customers do not apply to the services provided or products sold by non-UK regulated affiliates.
The information herein was obtained from various sources. We do not guarantee its accuracy. Neither the information, recommendations or opinions expressed herein constitutes an offer to buy or sell any securities, futures, options or investment products. Veracor may trade for its own account in the securities or other products described here.
Foreign-currency-denominated investments are subject to fluctuations in exchange rates that could have a positive or adverse effect on the investor’s return. Unless otherwise stated, any pricing information in this message is indicative only, is subject to change and is not an offer to deal. Where relevant, the price quoted is exclusive of tax and delivery costs. Any reference to the terms of executed transactions should be treated as preliminary and subject to our written confirmation.
This information is not necessarily a publication of Veracor Research, although a Research report may be referenced as a link or as an attachment hereto. Any summary of Research is qualified in its entirety by the views of Research and the specific disclaimers associated with that report. This information is for discussion purposes and neither the information nor any opinions expressed constitutes a solicitation by us for the purchase or sale of any securities or other financial instruments. Veracor and any affiliate may trade for its own accounts in any of the securities of issuers mentioned herein or in related investments and may also from time to time perform or solicit investment services for, or from, any entity mentioned herein.
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In respect of U.K. investors, certain Veracor entities, including Veracor International, have no place of business in the U.K. and are not authorized or regulated by the UK. The U.K. rules for the protection of retail clients and the U.K. Financial Services Compensation Scheme do not apply to such business. As against such entities, the regulatory regime governing an investor’s rights will be different to that of the U.K. Investors may, however, be entitled to similar protection in the jurisdiction in which the relevant entity is organized or resident.
Information on Reporting Errors and Canceling Certain Transfers Going Outside Of the U.S. (Remittance Transfers) Errors
If you believe there has been an error or problem with a wire transfer initiated by you from your U.S. based brokerage account to a recipient outside of the United States (a “remittance transfer”), please contact your Financial Advisor by calling or writing to the office that services your account. If you do not know how to reach the office that services your account, call (678) 579-0488.
Veracor Group LLC
1395 Brickell Ave. Suite 800
Miami, FL 33131
You must make contact, within 180 days of the date we promised to you that funds would be made available to the recipient.
When you contact your Financial Advisor or trust team, please tell him/her:
1. The error or problem with the transfer, and why you believe it is an error or problem;
2. The name of the person receiving the funds, and if you know it, his or her telephone number or address;
3. The dollar amount of the transfer; and
4. The confirmation code or number of the transaction.
We will determine whether an error occurred within 90 days after you contact your Financial Advisor or trust team and we will correct any error promptly. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of any documents we used in our investigation.
You have the right to cancel a remittance transfer and obtain a refund of all funds paid to us, including any fees.
In order to cancel, for a U.S. based brokerage account, you must contact your Financial Advisor within 30 minutes from the time you authorized the transfer. If you cannot reach your Financial Advisor, please call (678) 579-0488.
In order to cancel, for a Trust Management Account (“TMA”), you must contact your trust team within 30 minutes from the time you authorized the transfer. If you cannot reach your trust team, please call (678) 579-0488.
When you contact your Financial Advisor or trust team, you must provide him/her with information to help us identify the transfer you wish to cancel, including the amount and location where the funds were sent.
We will refund your money within three business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into a recipient’s account.
For questions or complaints about remittance transfers sent through Veracor, you may contact:
Consumer Financial Protection Bureau